Channels/Health & beauty and drugstores

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How Walgreens is using last milers to activate same-day delivery solutions

We review how the growth in online shopping has led drugstore operators, such as Walgreens, to partner with last milers. These partnerships are enabling retailers to offer same-day delivery services and are providing new opportunities because of the collaborations.

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CVS Health FY20: impacted by store traffic
We review CVS Health’s performance for its fourth quarter and 2020 financial year for the year ending 31 December 2020. FY2020 and Q4 key numbers Total revenue for full year 2020 increased by 4.6% to US$268.7 bn (2019: US$256.8 bn) In the fourth quarter, revenue increased by 4% to US$69.6 bn (2019: US$66.9 bn) In the Retail / Long-Term Care segment, revenue increased by 6.6% to US$24.1 ...
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Boots highlights 2021 beauty trends
In its first ever beauty trends report, Boots has set out predictions across skincare, makeup, and haircare for 2021. Focus on ‘ingredient-led skincare’ Boots reported the expert skincare category did extremely well in 2020, with brands, such as CeraVe, seeing sales increase by +321% . Active ingredients, like collagen, which is responsible for repairing skin, saw a ‘staggering’ +1,570% ...
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P&G and L’Oréal: beauty to come back through ecommerce
The pandemic has triggered the decline of the beauty market in 2020, but key suppliers such as Procter & Gamble and L’Oréal are now expecting growth to return, through their online sales. L’Oréal: ecommerce to aid return to growth of cosmetics Although the total sales of L’Oréal has dropped for the full year of 2020, APAC is the only region that reported growth during the year.  This is mai...
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Presentations

Inside Holland & Barrett, Hemel Hempstead, UK
02/02/2021
In this first look report we explore key elements of Holland & Barrett’s newly transformed store design, which focuses on making wellness more accessible and showcases the latest trends. We saw these developments in action in its redesigned store in Hemel Hempstead, which was updated in December 2020, and comes after the launch of its first updated store concept in Chelmsford in July 2020 and a larger store in Angel Islington.
Guardian, Takashimaya, Singapore
09/12/2020
Guardian, operated by Dairy Farm, has revamped its flagship store following its 48th anniversary this year. The store features the widest range of Korean beauty brands in Singapore, health-focused services with experts and value for money corners to meet the daily needs of shoppers.
The top 50 stores you wish you could have visited in 2020
07/12/2020
Although the COVID-19 pandemic curtailed most of our travel plans in 2020, there has been no shortage of new store concepts. We highlight 50 new food retail and drugstore concepts that are set to inspire store developments in 2021 and beyond.
First look: Next Beauty & Home, Watford
15/10/2020
In this first look report we explore key elements of the newly opened Next Beauty and Home store in Intu, Watford. The store opened on 2nd October and offers shoppers a range of premium beauty brands across skincare, fragrances and cosmetics. The launch of Next’s beauty halls comes after its successful online premium beauty business and it plans to roll out more stores before Christmas.
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Key Presentations

Leading drugstore operators in Japan

Many of the world’s leading drugstore operators are based in Japan. This report highlights best practice and the key strategies of Tsuruha, Welcia (AEON), Matsumoto KiYoshi and Sundrug, with landscape and trends considered.

Strategic outlook for A.S. Watson

We review A.S Watson’s current performance, plus progress against key strategic objectives.

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