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Waitrose & Partners news

14 November 2023
Waitrose has announced two significant updates to its online store, bringing in targeted advertising and AI driven personalised browsing. Targeted adverts replacing static advertising Waitrose has partnered with retail media technology company CitrusAd as it begins rolling out targeted advertising across its online store. The new system replaces the previous ‘static advertising’ syste...
18 October 2023
Waitrose is reworking aspects of its loyalty scheme to make offers more relevant and personalised to its customers. As revealed by The Grocer, the changes come into effect today following complaints from its loyalty scheme members since the initial launch last year. The changes will see the timeframe used to determine the most relevant offers for customers extended from 4 weeks to 52 weeks....
02 October 2023
The John Lewis Partnership Chairman, Dame Sharon White, has announced she will not be seeking a second term as Chairman when her current term ends in February 2025. The news follows a tough period for the Partnership which announced a £234m loss in 2022, resulting in the annual staff bonus being cancelled. Recent results have shown improvement, with the Partnership reporting a loss of £57m ...
26 September 2023
Waitrose will relocate some of its stores as part of a planned revamp of its store estate. Stores to become more accessible and appealing Speaking to The Telegraph, Waitrose Executive Director James Bailey said that some stores were “terribly organised” and the overhaul would make stores “more accessible and more appealing” . Bailey added in the future Waitrose stores would be located ...
14 September 2023
The John Lewis Partnership released its first half results covering the 26 weeks to 29 th July 2023. They revealed an encouraging start to the year for Waitrose, with sales increasing 4% to £3.7 bn. This helped Waitrose's trading operating profit increase from £431.7m to £504.4m. Waitrose ‘New Lower Prices’ campaign a boost to sales and volumes Waitrose credited its ‘New Lower Prices’ c...
30 August 2023
Waitrose has launched its first lunchtime meal deal. Launched on 30 August, the meal deal, which was was first reported by The Grocer, costs £5 for a main, side and drink. Products from Waitrose’s sandwich, sushi, salad, wraps, fruit, cereal bars, juice and smoothie ranges are included in the offer. Jennifer Moscardini, Waitrose food-to-go buyer, said: “We’re really excited to be launch...
24 August 2023
Whether you participate in dry January or go sober for October, there is a trend for curbing alcohol consumption and embracing low or no-alcohol alternatives. The younger generation, health and improved formulations are bolstering growth Gen Z, and younger Millennials are more inclined to be teetotal then the older generations and are reportedly drinking less or abstaining altogether. ...
14 July 2023
Two major supermarkets have been in the news this week with updates on how they are expanding their rapid delivery service via collaborations with delivery providers. Waitrose has partnered with Uber Eats to expand its rapid delivery service, providing groceries to its customers door in as little as 20 minutes. Source: Waitrose The supermarket which already offers this service v...
13 July 2023
Waitrose has revealed plans to limit the length of time products can be promoted in-store and online. The change will take effect from the 27 th September. The news, first reported by The Grocer, came to light following recent communication with suppliers. Waitrose is reported to have told suppliers it will no longer run price promotions for lines that have been on sale at a promotional price...
11 July 2023
Waitrose latest ad campaign will highlight its ‘no compromise’ commitment to animal welfare. The ads, which are part of its Food to Feel Good About brand promise, will highlight Waitrose’s industry-leading credentials on animal welfare whilst challenging other retailers on their own standards. The campaign will draw shoppers’ attention to the scale of Waitrose’s welfare values down to the...