Waitrose & Partners news

18 July 2019
Waitrose is rolling out new multicoloured recycled trays for its ready meals in an attempt to eliminate the usage of unrecyclable black plastic by the end of this year. To save 500 tons of plastic from going to landfill The colour of the new trays is determined based on the type of recycled plastic being used to produce them, mainly mixed PET (polyethylene terephthalate) bottles and other c...
16 July 2019
Waitrose & Partners announces plans to expand its unattended delivery service to a further 500 postcodes. Recruiting more customers to trial "While You're Away" The service was previously available in 300 postcodes within reach of its South London Coulsdon fulfillment centre , following a step-up of the trial first launched in October 2018. This has now been further extended to include ...
25 June 2019
Market growth was 1.4% in the 12 weeks to 16 June 2019, according to the latest results from Kantar. Performance has slowed compared to this time last year, when growth was 2.1%. We look at the factors influencing this and key retailers' performance. Cooler weather slows growth This year growth is more modest due to the cooler weather and lack of celebratory occasions such as the World Cup ...
19 June 2019
The retailer unveils plans to ensure its food counters differentiate on service and range. A new online feature offers a convenient solution for returning unwanted John Lewis purchases. Waitrose.com to accept John Lewis returns Waitrose has added a convenient new feature to its online grocery service, allowing customers to return unwanted John Lewis purchases to the driver when they receive...
13 June 2019
Morrisons is rolling out its home delivery deal with online retailer Amazon to more cities, while Waitrose extends its Rapid Delivery trial to more London postcodes. Expansion of home delivery deal with Amazon Following the announcement of their supply agreement in 2016, Morrisons is extending its home delivery deal with Amazon. The expansion will see new cities benefit from the delivery de...
05 June 2019
This week Waitrose launched a new packaging-free bring-your-own container trial, 'Waitrose Unpacked'. We visited the Botley Road, Oxford branch take a first look at the new concept. Tackling unnecessary packaging across a wide range of categories The trial will run for 11 weeks until 18th August. The retailer has removed hundreds of products out of their packaging and launched new in-store ...
29 May 2019
In the 12 weeks to 19th May 2019 the grocery market grew by 1.3% according to the latest results from Kantar. This was slower than the previous reporting period of April, and the equivalent period in 2018. Inflation continued to decrease (+1.2% compared to +1.4% in the previous period). We look at these results in more detail.  Slowing growth Shoppers have cut back on spend this month. In M...
20 May 2019
Waitrose & Partners announces a new collaboration with Today Development Partners (TDP) as it seeks to treble the size of its online grocery business. Tripling capacity Together Waitrose.com and TDP will develop three state-of-the-art automated customer fulfilment centres (CFC). Currently Waitrose.com fulfils its online orders through a combination of picking from store and its CFC in Co...
16 May 2019
Waitrose & Partners is extending its in-home unattended delivery service, While You’re Away, following a successful initial trial. Successful pilot In October 2018, Waitrose became the first UK retailer to deliver groceries through in-home unattended delivery. The retailer’s While You’re Away service was initially trialled with 100 customers located within the delivery area of its dotcom fu...
15 April 2019
A roundup of five latest news stories from Waitrose & Partners: sustainable packaging innovations, the launch of a new at home spirits sampling service, exporting to international markets, an update on counter performance, and the latest seasonal innovation. Experimental new packaging solutions In collaboration with Scottish biotec company CuanTec, Waitrose is working on a new film for food...