Innovation news

23 September 2019
We look at some of the enhancements Walmart’s been making to its online grocery proposition in the US, including live order tracking and smart substitution. Expanding footprint Speaking at Groceryshop in Las Vegas, Tom Ward, SVP Digital Operations at Walmart, outlined how the retailer is continuing to invest in its online grocery service. The retailer is focused on enhancing the customer ex...
20 September 2019
Online shopping mall Rakuten and supermarket chain Seiyu have agreed to road test autonomous delivery robots service, in collaboration with JD.com. Delivering goods using the Rakuten UGV The autonomous delivery robots service is to be tested from September 21 to October 27. Using the Rakuten Drone app, shoppers can place their orders from the Seiyu Livin Yokosuka Store and have the goods...
19 September 2019
From the sessions we attended to the discussions that were had, five key themes emerged at this year’s Groceryshop event in Las Vegas. These are centred on the consumer, efficiency, innovation, organisational readiness and data. 1. The consumer is in charge and dictating terms The refreshing aspect of most of the presentations was that most new initiatives are being driven with a consumer-f...
18 September 2019
Coinciding with the Groceryshop retail technology and innovation event in Las Vegas, several technology-led companies made new funding and partnership announcements. We look at some of the moves being made by the companies we’ve been tracking over the last 12 months. IGD perspective: tapping into the ecosystem These announcements highlight how infused grocery retail has become with leadin...
28 August 2019
Following an open call earlier this year, Kroger’s Zero Hunger | Zero Waste Foundation has selected seven companies to participate in its programme aimed at reducing and preventing food waste. $1m food waste fund for first cohort Kroger received over 400 applicants to the programme, with grants ranging from $25,000 to $250,000 available from a $1m fund designated for the first cohort. The p...
22 August 2019
7-Eleven has launched mobile checkout at its stores in New York City, U.S. Greater convenience during busy hours After testing mobile self-checkout with employees at its Store Support Center store, 7-Eleven launched the service in several Dallas locations in 2018 to get customer feedback for further refinement. Now, customers at 7-Eleven in New York City can skip the checkout line and pa...
20 August 2019
Building on their existing collaboration, Walmart and BuzzFeed’s Tasty are launching shoppable recipes. Customers will be able to add full ingredient lists from Tasty’s 4,000 videos into their Walmart online grocery shopping carts. Builds on existing partnership Last year, the two companies partnered to enable the in-app purchasing of kitchen tools, bakeware and appliances. This has been a ...
16 August 2019
We look at how Kroger is using one of the fastest-growing social media apps to reach younger shoppers with its back-to-school promotion. Reaching Gen Z TikTok has emerged as one of the fastest growing apps in the US, with a new platform launched last year following the merger with musical.ly. As the international version of the Chinese short-form video app, Douyin, it’s similar to Snapchat ...
09 August 2019
Japanese railway firm JR East is set to open its first unstaffed, cashless NewDays convenience store at its Musashisakai Station in Tokyo, Japan. How will it work? There will be self-checkout counters for shoppers to scan product barcodes. Cash payments and age-restricted products will not be available. Like other unstaffed stores around the world, products at the NewDays store will be rest...
29 July 2019
We look at how Walmart is using self-driving vehicles to transfer customer orders between stores to support its online grocery initiative. Partnering with Gatik Walmart has partnered with autonomous vehicle company, Gatik, for the pilot which is taking place in Bentonville, Arkansas. Walmart has been working to support new legislation in the state which allows for autonomous vehicles to ope...