New insights

For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

In this report we explore several online grocery models and services and share our views on the likeliness of their roll out by discounters. We will also review what solutions several different discounters have already tested and are rolling out in Europe, North America and Latin America.

Featured insights

10 different ways food and consumer goods companies are selling their products online.

Learn how online orders are being fulfilled and what it means for your business.

Learn how to support new products online from the basics through to advanced tactics.

Latest News
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Leclerc’s president, Michel Edouard Leclerc, has discussed how the retailer’s online operations generated the sales it was forecast to in 2024 in 2020, following the impact of COVID-19 and shoppers’ changing buying behaviours.

More News
Reliance Retail plans to integrate its own e-commerce app JioMart into WhatsApp, within the next six months.  This would enable 400m users of India’s most popular messaging app to order food and grocery products, without having to switch to another platform. Integration challenges Flipkart and Amazon in India’s online retail market Customers can place their orders on JioMart by adding its W...
Turkish on-demand rapid delivery company Getir announced it has secured $128m for international expansion in a funding round. Valued at $850m The funding round, led by venture capitalist Michael Moritz’s Crankstart Investments and Brazilian Base Partners, valued Getir at around $850m. With this investment, Getir aims to expand internationally to offer its services initially in London, Sao P...
Switzerland-based Migros has reported Group sales rose 4% to CHF29.8 bn (US$33.5 bn), with retail sales outperforming. Migros said retail sales, which were driven by its growth online, increased by 7.2% to CHF24.2 bn (US$27.2 bn). Pandemic underpins sales growth in Switzerland Migros said its growth in 2020 was underpinned by changing shopper behaviours, which pushed its online channel’s in...

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Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

The biggest online channel news and popular ecommerce insight.

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.