Latest insights

Global online trends 2023

We look at five trends that will shape the online channel globally in 2023 and highlight the key considerations for retailers and suppliers.

The future of quick commerce

In this report, we explain the different strategies quick commerce retailers will take and the reasons for this. We review our short, medium and long-term predictions. 

Quick commerce: how suppliers can win

For suppliers, quick commerce provides an opportunity to reach new shoppers, particularly younger shoppers in urban locations.

Featured insights

Ecommerce business models

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Eight ways companies are picking online orders

Learn how online orders are being fulfilled and what it means for your business.

Together we can help you solve major challenges and grow your business

Latest News

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Fresh from its first ever quarterly profit in Q3 2022, South Korean ecommerce giant Coupang achieved an unprecedented second consecutive quarterly profit in Q4 2022.

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The figures, announced last week as part of the John Lewis Partnership’s annual results, show Waitrose’s sales were down 3% in 2022 to £7.31 bn. Sales decline coming from online, as instore performance remained flat Waitrose stated all sales declines came from the online channel, with store sales remaining flat year on year. Online accounted for 14% of sales in 2022, down from 17% in 2021. ...
We look at how Kroger is planning to rollout a fleet of driverless trucks in partnership with autonomous middle mile logistics supplier Gatik. Transport of customer orders Kroger and Gatik have announced a multi-year partnership to transport customers orders within Kroger’s distribution network in Dallas, Texas. Gatik’s autonomous box trucks will be used to transport products from a Kroger ...
Earlier this month, Walmart's CFO John Rainey spoke at the Raymond James Institutional Investors Conference in Orlando, sharing insights into the retailer's future. We explore some of the key points from the interview. Plans to continue growing its marketplace Walmart will continue to add more third-party sellers to its marketplace, therefore broadening its online offer. It currently has ov...

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How to increase conversion of your product online

How do you cut through the noise and make sure your brands and products make it into shoppers’ online shopping baskets?

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

5-year forecasts to 2027

Exclusive to subscribers.

Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.