Channels/Online

Latest insights

Online trends 2021: ecommerce 2.0

For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Click and collect: the short-term solution, the long-term play

In the first of a three-part series, we introduce click and collect, summarise the huge impact of COVID-19, and explain why it’s a long-term solution for online grocery. 

Featured insights

Ecommerce business models

10 different ways food and consumer goods companies are selling their products online.

Ecommerce fulfilment models

Learn how online orders are being fulfilled and what it means for your business.

How to sell new products online

Learn how to support new products online from the basics through to advanced tactics.

Latest News

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What’s next for online grocery in the US?

In our latest report, we look at the initiatives retailers are putting in place as they strive to improve online grocery profitability following a year of accelerated growth.

More News

How are retailers competing in the Spanish market?
Eroski expands through franchising, following a €7.8m investment, while Amazon Fresh launches in Barcelona offering fast delivery of food, beauty, and personal care products. Separately, Condis is improving its online operations to meet shopper demand, as Sánchez Romero partners with Lola Market to create a new remote purchasing channel. Eroski launches 52 franchise stores Eroski has invest...
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M&S update: supply chain, online and clothing
We look at the latest news from M&S, including its latest initiative to support British farmers, the expansion of its international online business, and the recent purchase of clothing retailer Jaeger. Supporting British famers M&S has started a new five year ‘Farming with Nature’ collaborative programme to support its Select Farms. The Select Farms brand is part of M&S's Plan A initiative,...
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Sainsbury's expands delivery trial with Deliveroo nationwide
Sainsbury's and Deliveroo are expanding their delivery partnership nationwide, following a successful trial in 10 stores. 100 stores to offer grocery delivery from Deliveroo app Sainsbury’s and Deliveroo have signed a two year contract, which will provide shoppers the option to order grocery items via the Deliveroo app from 100 stores nationwide, including in Liverpool, Newcastle, Leeds, Yo...
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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

Data

Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.