Latest insights

Online trends 2022

For 2022 and beyond, we summarise the key trends for eCommerce and the online channel.

The future of quick commerce

In this report, we explain the different strategies quick commerce retailers will take and the reasons for this. We review our short, medium and long-term predictions. 

Quick commerce: how suppliers can win

For suppliers, quick commerce provides an opportunity to reach new shoppers, particularly younger shoppers in urban locations.

Featured insights

Ecommerce business models

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Eight ways companies are picking online orders

Learn how online orders are being fulfilled and what it means for your business.

Together we can help you solve major challenges and grow your business

Latest News

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Coles Group has shaved 30 minutes off its click and collect boot delivery service at its Southland store in Victoria.

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British food delivery service Deliveroo has closed its Australian business, due to challenging economic conditions. The company announced the closure on Wednesday 16 November and said the decision was effective immediately, with the company website and app disconnected immediately. Source: Deliveroo Is the quick commerce model starting to show signs of strain? Chief operating of...
The festival’s sales growth this year was estimated to be lower than previous years. Alibaba reported its gross merchandise value (GMV) was same as last year’s, While JD.com only mentioned that its GMV hit a record. However, sales from up-and-coming products and specific customers showed strong growth. Stable sales performance Despite the on-going effects of COVID in China, the key play...
Alibaba Group kicked off its 14 th annual 11.11 Global shopping festival on 24 October. Building up excitement from 24 Oct Shoppers can add items to their online shopping carts at 11.11 prices from 24 October, a week before the first checkout window. They can check out any time between 31 October and 3 November or 10 November to 11 November. Staggered orders help merchants process the larg...

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

NEW 5-year forecasts to 2027!

Exclusive to subscribers.

Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.