Future Talk UK:
UK channel outlook to 2027 underlines retail’s multichannel future

This webinar has taken place. Watch the recording here.

This session will use the UK channel forecasts as its foundation to look to 2027, where you can discover how IGD sees grocery retailing in the UK developing and why. This includes a deeper dive into expected performance of key grocery channels.

As shoppers, retailers and suppliers deal with the impact from the cost of living crisis in the country, we also examine how divided shoppers are and the emerging trends we are seeing across channels.


10:00 - 10:05

Introduction and welcome (Jon Wright, Head of Retail - UK, IGD)

10:05 - 10:20

UK market and channels outlook 2022-2027 (Nick Gladding, Senior Retail Analyst, IGD)

  • How UK market growth will be shaped by the cost of living crisis and the deteriorating economic outlook
  • Expected performance of key grocery channels (large stores, convenience, online and discount)
  • The way forward for suppliers and retailers

10:20 - 10:35

Divided Shoppers: the cost of living, revisited (Richard Green, Shopper Insight Manager, IGD)

  • Review one of the team’s 2022 trends, Divided Shoppers, which has become increasingly important as the year has progressed and the cost of living crisis has impacted shoppers
  • Look at how divided shoppers are as we enter the second half of the year, and the emerging trends we are seeing across channels
  • What this means for your business moving forward

10:35 - 10:50



Welcome and introduction

Lucy Bellotti, Retail Analyst, IGD

Session 1: Supermarket of the future in Australasia

  • Our projections for channel growth in Australia and New Zealand through to 2026
  • Overview of our Australian trends for 2022
  • IGD’s store of the Future 2030 model and how we see supermarkets in Australasia evolving

Nick Miles, Head of Retail, IGD

Session 2: How are stores evolving in North America?

  • What is driving supermarket strategies?
  • Where the USA is leading the world
  • Inspiration from best-in-class retail concepts

Stewart Samuel, Program Director – Americas, IGD


Jon Wright, Head of Retail, IGD

Jon Wright

Head of Retail - UK, IGD

Nick Gladding, Senior Retail Analyst, IGD

Nick Gladding

Senior Retail Analyst, IGD

Richard Green, Shopper Insight Manager, IGD

Richard Green

Shopper Insight Manager, IGD

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