As we kick off 2022, the COVID-19 pandemic remains front of mind for industry leaders. Many anticipated being well into the recovery stage at this point. But the continued emergence of variants throws up short-term operational challenges, which can limit the headspace for longer-term planning. We’ve identified five trends shaping retailers’ plans this year. 1. Fire-fighting the pandemic and ta...

Loblaw’s drugstore business, Shoppers Drug Mart, is testing vending machines in the Ontario market. Essential items Shoppers Drug Mart is partnering with transit company Metrolinx to test smart vending units at selected GO stations, including Union Station Bus Terminal in Toronto, Burlington GO Station and at Oshawa GO Station . Customers can purchase a wide range of essential items includi...

Building on its recent out-performance, Costco delivered its highest-ever sales growth for the month of December. Net sales up 16.2% As one of the first global retailers to report on its holiday performance, Costco’s results provide a great read on consumer sentiment, especially in North America, which accounts for over 86% of its sales. Sales in December increased 16.2% globally to $22.2bn,...