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Amongst all modern retail channels, the impact of COVID-19 from a global perspective, has varied the most in convenience. The channel, however, continues to offer a massive opportunity for retailers and suppliers globally, benefiting from longer term consumption trends such as smaller households and more consumers shopping locally. With this in mind, we have identified five themes that we expect to shape convenience retail in 2021 and beyond...

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Following a relative reluctance to develop its ecommerce business to include a store pickup service, Costco is testing a curbside model at stores in New Mexico, USA. Optimising its partnership with Instacart Although Costco has operated an online non-food business for several years, it wasn’t until 2017 that it started to offer a grocery-focused service. Launching three and a half years ago...
Autonomous, or checkout free, store concepts have been gaining ground over the last few years, with companies piloting different models. This has accelerated since the start of the pandemic as retailers look to develop contactless and frictionless solutions. We highlight four which have recently launched, or are set to make their debut, in North America. 1. CIBO Express, Newark Airport, New Yo...
With health and wellness the focus for many retailers at the start of the year, we look at three new initiatives from North America. These are centred on helping consumers make healthier choices, access specialist information, and track progress on their healthy eating journeys. USA: Hy-Vee launches virtual dietitian platform The new platform, Healthie, from Midwest-based Hy-Vee, enables cu...


Five global trends that will shape convenience retailing in 2021 and beyond, with examples from Europe, Asia, North America and Latin America.
Ahold Delhaize USA’s Retail Business Services is trialling UV disinfection robots from Ava Robotics in two of its affiliated distribution centres to help enhance cleaning procedures during the COVID-19 pandemic.
At the end of 2020, Kroger introduced smart carts to its Madeira store.
In 2019, Walmart began an autonomous vehicle pilot with Gatik to move customer orders on a two-mile route between a dark store and a Neighborhood Market in Bentonville, Arkansas.
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Interim grocery channel forecasts: US, China and UK 2020

Hear directly from IGD analysts as they explain the thinking behind the channel shifts in our newly released forecasts for 2020.

Key Presentations

This guide to USA explores the key trends in grocery retail, the outlook for the country’s differing channels to 2022 and the growth strategies of its leading retailers.

We highlight the five trends set to shape the North American food retail market in 2021.

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Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries