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As 2021 begins, we can reflect that 2020 didn’t play out as we might have expected. The Coronavirus (COVID-19) pandemic has led companies to reflect on their priorities and focus on shorter time scales. In this article, we consider five key themes we expect to shape retailers’ strategy in 2021 and share videos of this in practice.

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As it looks to expand its reach into new markets, improve in-store efficiency and improve the look and feel of its store network in the Netherlands and US, we round up news from the retailer. Albert Heijn to partner for unstaffed concept rollout… Albert Heijn has partnered with Selecta Nederland, which will lead to Selecta's Foodie’s ‘micromarkets’ stocking Albert Heijn's fresh on-the-go ra...
As Albert Heijn extends the reach of its online delivery solution in Belgium and that of its new AH Compact service in the Netherlands and launches new technology-led solutions in store, we round up news from the retailer. Albert Heijn pilots AR powered in-store assistant… In conjunction with the Antea Group Nederland, Albert Heijn is trialling an augmented reality, in-store assistant. The ...
In an interview in Het Parool, an Amsterdam-based newspaper, Ahold Delhaize’s chief executive for Europe and Indonesia, Wouter Kolk, discussed the retailer’s performance during the COVID-19 pandemic and short term outlook. COVID-19 changed shopping patterns quickly Kolk noted the positive effect on sales, brought about by higher demand driven by COVID-19, but also stressed this was not univ...

Presentations

Ahold Delhaize USA’s Retail Business Services is trialling UV disinfection robots from Ava Robotics in two of its affiliated distribution centres to help enhance cleaning procedures during the COVID-19 pandemic.
Key influences shaping the direction of the food-to-go market around the world, this year and beyond. Illustrated with examples of retailers and operators already leading the way in adapting to changes brought about by the COVID-19 pandemic.
This guide to Belgium explores the key trends in grocery retail, the outlook for the country’s differing channels to 2022 and the growth strategies of its leading retailers.
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We look at Ahold Delhaize's medium term priorities following the evolution of its strategy to help it solidify its position as an industry-leading local omnichannel retailer in 2021 and beyond. We provide forecasts on how and where the retailer will continue to win and what will drive that growth.

Key presentation

This in-depth guide to the Netherlands explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

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An essential summary of trading priorities, latest developments, and other key commercial insights for Ahold Delhaize.

Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries