To scan or not to scan – retailers' dilemma in self-checkout implementation

Date : 25 August 2023

Michela Kerbaker

Analyst

As many retailers across the globe introduce self-checkouts to increase convenience and efficiency, Trader Joe’s is going against the grain and has announced that it will never add them to stores. We analyse this decision and look at the broader picture when it comes to self-checkouts and…

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