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Reliance Retail plans to integrate its own e-commerce app JioMart into WhatsApp, within the next six months.  This would enable 400m users of India’s most popular messaging app to order food and grocery products, without having to switch to another platform.

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To cope with fewer employees in its stores, Aeon Japan will introduce self-checkouts this year and it has also started using UV-based sanitisers for its shopping baskets. Cost to implement self-checkouts is less than 10% of Amazon’s system Aeon will increase self-checkout registers that can read prices of items that customers purchase, through their smartphone app.  This new system will sta...
Amazon has discontinued its Pantry delivery service in the US and India, as it looks to offer a clearer, simpler grocery proposition to customers. Launched in 2014 Amazon Prime Pantry launched in the US in 2014, enabling Prime members to order products including non-perishable food, alcohol, personal care and household items for delivery. The aim of the service was to allow shoppers to stoc...
The Delhi high court recently upheld the proposed merger of Future Retail Limited (FRL) with Reliance Retail Ventures Limited (RNRL), following a challenge by Amazon.  It has also allowed Amazon to continue opposing the merger in appropriate legal forums. Delhi high court clears Future-Reliance deal According to the Delhi high court, the transaction between Future and Reliance did not viola...


Having announced the partnership last March, OTG, the hospitality group, has opened its first CIBO Express Gourmet Market convenience stores featuring Amazon’s ‘Just Walk Out’ technology.
An essential summary of trading priorities, latest developments and other key commercial insights for Amazon
We highlight the five trends set to shape the North American food retail market in 2021.
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We look at Amazon's strategy, its results and the opportunities for manufacturers.

This in-depth guide to the USA explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

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An essential summary of trading priorities, latest developments, and other key commercial insights for Amazon.

Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

We've grouped all the latest North American retail news, store visits, retailer profiles and downloadable presentations together in one place.