JD.com news

23 February 2021
Chinese New Year is the biggest annual trading event for many markets and retailers across Asia.  The pandemic has once again impacted celebrations. This year, retailers are more prepared for the complexity of complying with COVID-19 measures and changes in shoppers’ behaviour. We highlight the best-in-class execution from the Asia region and beyond    1. Growing the eat-at-home opportunity ...
19 January 2021
In a store opening race post-COVID, Alibaba opened 21 new Freshippo stores and JD.com 14 SEVEN FRESH outlets in just one month.  Alibaba opens 21 new stores in 13 cities in December The 21 new stores include 19 Freshippo supermarkets and two Freshippo Mini. “ The store opening in December is the fastest in our company’s history ,” said a Freshippo official. Every crisis brings opportunit...
08 January 2021
We review major events that took place in China's grocery retail industry in the past year. 1. Flourishing of community stores Community store is the next big thing in China. It is estimated that 30% - 40% of the urban consumption expenditure is within 1 km of the community in China. It is an area that big format stores and online players find very hard to reach. The pandemic has acce...
07 December 2020
The ecommerce retailer announced that three 7Fresh stores will be launched between 18 and 25 December, all in Guangzhou. Providing a worry-free experience for customers The new stores are under the banner of 7Fresh Life, which is JD.com’s community store format . To fulfil the shoppers needs of the local catchments, the stores offer the following services: 24-hour opening 30...
18 November 2020
JD.com reported net revenues of CNY174.2 bn (US$25.7 bn) for the quarter ended 30 September, 2020, an increase of 29.2% year-on-year (YoY). Significant KPI (key performance indicator) increases Net revenues : CNY174.2 bn (US$25.7 bn), +29.2%YoY Net service revenues: CNY22.8 bn (US$3.4 billion), +42.7%YoY Annual active customer: 441.6m in the twelve months ended 30 September...
17 November 2020
The country’s major internet companies, such as Alibaba, JD.com and Meituan, are likely to be hit by the rules. Rules to prevent tech monopolies China’s State Administration for Market Regulation (SAMR) issued a draft of new anti-monopoly rules on 10 November. The goal is to prevent monopolistic behavior, such as: Hosting companies restricting brands from selling on multiple platforms...
03 November 2020
The ecommerce giant and Kuaishou, a Chinese video-sharing platform, are partnering up to launch a 200-hour livestream during this year’s Singles Day Shopping Festival. Eight days and eight hours uninterrupted livestream JD.com shared that from 1 November to 9 November, many Kuaishou hosts will take turns presenting in the event. The Kuaishou viewers will receive coupons to be redeemed on ...
29 September 2020
Alexander Kremer, a Director in JD.com’s Omnichannel Supermarket Group, discusses how JD.com’s omnichannel business has evolved in recent years, the impact of COVID and ways that Western brands could adopt to enter China. Prior to joining JD.com, Alexander worked at Mobvoi, McKinsey & Company, and IBM. His study background is in Global Affairs (Schwarzman College/Tsinghua University) and Inter...
25 September 2020
China Resource Vanguard has expanded its strategic partnership with Dada Group, China’s leading local on-demand delivery and retail platform. Dada Group to provide an integrated fulfilment solution The expanded partnership will focus on omnichannel fulfillment, product management, user operations and marketing. JD Daojia will provide CR Vanguard with integrated fulfillment solutions, ...
26 August 2020
Autonomous warehousing is playing an increasingly important role in a post-COVID world as customers raise expectations of home delivery. Here is an essential guide to autonomous warehousing process that brands and retailers need to know, using JD.com as the best-in-class example. Advantages when dealing with unexpected The technical advantages of autonomous warehouses became apparent during...