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Latest insights

The fallout from COVID-19: what has shifted in global retail and what will be the pandemic’s legacies?

Over a year since most of the world started to experience the initial impacts of the COVID-19 pandemic, a clearer picture has emerged of how global retail will be changed over the medium term. In this report we outline how the retail industry will continue to adapt in 2021 and 2022 and place some markers in the ground on COVID-19’s retail legacies.

Post-COVID-19: where next for urban and suburban retail?

In this report we present three scenarios for the future of urban retail. We consider what each could mean for operators and what retail could look like in both urban and suburban areas. 

How consumer packaged goods companies will win in 2021 part one

Following a year of unprecedented change in the operating environment, this two-part report looks at the priorities of global consumer packaged companies and the capabilities they are developing as they focus on driving top line growth, operating more efficiently and reinvesting in their businesses.

How COVID-19 changed global food retail markets

Most global food retail markets experienced accelerated growth during 2020 as consumer spending on food shifted from out-of-home to at-home. In this report we look at the impact on growth across major markets in 2020 and the prospects through to 2022.

The food-to-go store of the future (updated)

Major foodservice operators are starting to roll-out new store concepts, developed for the post-pandemic era. We look at 10 formats and the key themes linking them together.

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Latest News

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Rising COVID-19 cases in many parts of the world, driven by more virulent strains of the Omicron variant, means that retail hasn’t been able to fully move out of the pandemic’s shadow. We look at how this is interplaying with several of the other trends shaping the market and what to expect from retailers over the next six months.

More News

This year the 618 shopping festival generated a total sales revenue of RMB 695.9bn (USD 103.8bn) through ecommerce channels (excluded quick commerce and community group buying), reports Syntun. This is an increase of 20.3% year-on-year, but down 6.2% compared to the previous year's 26.5% sales growth. Besides driving sales through slashing prices and discount coupons, what significant findings...
Availability issues Operational labour and HGV driver shortages continue to disrupt food supply chains. Food and consumer goods businesses have been hit hard by recruitment and retention challenges. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. The government has committed to a package of support i...
The increase in COVID and stringent control measures are causing China's grocery market to recover at a slower pace. China’s grocery market: challenges ahead We are seeing strong growth of sales in China’s grocery market at the start of this year. However, the growing outbreaks of COVID and recent cities lockdowns are expected to weaken consumption. Control measures are tightening in some k...

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