Latest insights

The fallout from COVID-19: what has shifted in global retail and what will be the pandemic’s legacies?

Over a year since most of the world started to experience the initial impacts of the COVID-19 pandemic, a clearer picture has emerged of how global retail will be changed over the medium term. In this report we outline how the retail industry will continue to adapt in 2021 and 2022 and place some markers in the ground on COVID-19’s retail legacies.

Post-COVID-19: where next for urban and suburban retail?

In this report we present three scenarios for the future of urban retail. We consider what each could mean for operators and what retail could look like in both urban and suburban areas. 

How consumer packaged goods companies will win in 2021 part one

Following a year of unprecedented change in the operating environment, this two-part report looks at the priorities of global consumer packaged companies and the capabilities they are developing as they focus on driving top line growth, operating more efficiently and reinvesting in their businesses.

How COVID-19 changed global food retail markets

Most global food retail markets experienced accelerated growth during 2020 as consumer spending on food shifted from out-of-home to at-home. In this report we look at the impact on growth across major markets in 2020 and the prospects through to 2022.

The food-to-go store of the future (updated)

Major foodservice operators are starting to roll-out new store concepts, developed for the post-pandemic era. We look at 10 formats and the key themes linking them together.

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Latest News

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We look at how Metro Inc. is responding to the current COVID-19, supply chain and inflation challenges.

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Availability issues Operational labour and HGV driver shortages continue to disrupt food supply chains. Although there are some regional variations, absence rates within the food and consumer goods industry due to the Omicron variant remain largely manageable and are starting to decline. Food and consumer goods businesses have been hit hard by recruitment and retention challenges. This is resu...
With case numbers hitting record levels in the USA and Canada, we look at how retailers are being impacted by the surging Omicron variant. Surging COVID-19 cases North America is experiencing a surge in COVID-19 cases, accounting for around a third of all infections being reported globally. The latest seven-day averages for the USA and Canada are exceeding 400,000 and 35,000 cases respectiv...
Availability issues Operational labour and HGV driver shortages continue to disrupt food supply chains. Food and consumer good businesses have been hit hard by recruitment and retention challenges in 2020 and 2021. This is resulting in lower order fulfilment levels than normal, meaning there is an impact on availability of some food and groceries. The government has committed to a package ...

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