Latest insights

Health and beauty retail trends in 2022

In this report, we highlight five key health and beauty trends we expect to see in the new normal and propose five key actions for retailers and suppliers to consider as they plan to win in 2022.

Online + Offline strategies of health & beauty retailers in Asia

We review the importance of Online + Offline (O+O) as a key component of the strategy of Asia’s leading drugstores, along with examples of their key initiatives.

Boots, Edinburgh, UK

We visited three inspirational Boots stores in Edinburgh, UK. Boots recently unveiled new stores in Edinburgh Airport and St James Quarter and revamped its store in the Gyle Shopping Centre. In this report, we highlight 10 standout features that are in line with three of our post-pandemic health and beauty trends for 2021.

Featured insights

Strategic outlook for Walgreens Boots Alliance

We review Walgreens Boots Alliance’s performance, the impact of COVID-19 on its operations and the progress it is making against its four strategic priorities.

The future of drugstore, health & beauty

In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. 

Strategic outlook for A.S. Watson

We review A.S Watson’s current performance, plus progress against key strategic objectives.

Latest News

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Dm reported sales in Europe increased by 6.5% to €12.3 bn in the financial year ending 30 September 2021. Its operations in Germany underperformed, with sales rising by 5.8% to €9.04 bn.

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CVS Health plans to close 900 stores in the next three years as it looks to boost its online business and transform its stores into healthcare destinations. Plans to close nearly 10% of its store network In response to ‘ changes in population, consumer buying patterns and future health needs’ , CVS Health has reviewed its store model to ensure it has the right type of stores, in the righ...
McKesson is to sell its UK businesses, including LloydsPharmacy and AAH, to pan-European asset management group, AURELIUS. McKesson looking to invest in strategic growth outside of Europe The deal includes the sale of LloydsPharmacy, LlyodsDirect, AAH Pharmaceuticals, LloydsPharmacy Clinical Homecare, LloydsPharmacy Online Doctor, MASTA and John Bell & Croyden for £477m. McKesson announced ...
Walgreens Boots Alliance reported a strong performance in its fourth quarter and fiscal year 2021, revealing growth in its US and international segments, with the latter driven by Boots UK. Performance by divisions In the fourth quarter, WBA reported sales increased by 12.8% to US$34.3 bn, up 11.8% on a constant currency basis. In its 2021 fiscal year, sales increased by 8.6% to US$132.5 bn...

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Leading drugstore operators in Japan

Many of the world’s leading drugstore operators are based in Japan. This report highlights best practice and the key strategies of Tsuruha, Welcia (AEON), Matsumoto KiYoshi and Sundrug, with landscape and trends considered.