Online videos

18/01/2021
In an exclusive interview with IGD, Guo Xuling, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail.

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Presentations

18/06/2021
This report explains why impulse online is a challenge. There are twenty best practice ecommerce examples from around the world, ranked by impact.
28/05/2021
Quick commerce has emerged as a new route to market, providing new opportunities to engage and sell to shoppers. In this report, the first of a three-part series, we introduce quick commerce, the operating models and how it looks by region. We explore the UK as a case study with the latest shopper insights including who's using it, what are they buying and is it sticking?
17/05/2021
This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments.
26/04/2021
With the government's reopening roadmap on track, the big question for retailers is “what will be the impact of foodservice reopening?” In collaboration with foodservice consultant Peter Backman, we forecast the size of the UK food and drink market in 2021 and examine how retail and foodservice shares will evolve. We explore the drivers of foodservice recovery and what this means for retail, with a quarter-by-quarter analysis to help businesses in both sectors plan for the year ahead.
12/04/2021
Following a year of accelerated growth, we look at five ways the online grocery channel is transforming in the US as retailers aim to improve profitability. This includes optimising fulfilment, placing stores at the heart of their plans and developing businesses in new verticals.
06/04/2021
Despite financial challenges at a Group level, Casino remains an innovative and fast-moving retailer in its home market of France.
22/03/2021
In the first of a three-part series, we introduce click and collect, summarise the huge impact of COVID-19, and explain why it’s a long-term solution for online grocery.
22/03/2021
In the second of a three-part series, we highlight retailer click and collect best practice, from digital marketing, all the way through to post collection customer service. The report includes examples from 17 different markets.
22/03/2021
In the third of a three-part series, we explain how suppliers can gain share using click and collect. We also predict how click and collect will develop in the future.
12/03/2021
Retailers and suppliers are generating positive returns as they implement omnichannel-focused initiatives. From higher shopper spend to more efficient operations, omnichannel projects are helping companies stand out and gain share.