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18/01/2021
In an exclusive interview with IGD, Guo Xuling, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail.

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Presentations

12/10/2020
In this insight report we review Amazon’s retail outlook in Asia, highlighting strategic priorities and latest developments, whilst considering the impact of COVID-19.
08/10/2020
Last milers selling groceries is a pre COVID-19 trend that’s now accelerating.
29/09/2020
Morrisons has expanded its food box delivery service with its new ‘Serve Our Students’ initiative, aimed at helping self-isolating university students.
04/09/2020
Strategies used by retailers and brands to drive H&B sales in Asia despite the COVID-19 pandemic are discussed in this report, supported by case studies covering key aspects such as products, marketing, technology, offline stores and online channel.
19/08/2020
As the UK emerges from the COVID-19 lockdown, these new forecasts map out how we expect the pandemic to shape the future of the grocery market and retail channels. Drawing on a combination of official data and expert insights we present four scenarios for market growth and detailed channel narratives.
13/08/2020
Ahead of the switchover, we review progress made by Ocado, M&S and Waitrose since the new joint venture was announced
23/07/2020
An in-depth look at Aldi and Lidl UK’s ecommerce development, including factors accelerating and inhibiting their evolution online and shoppers’ changing expectations and behaviour.
23/06/2020
This report showcases five autonomous delivery examples from around the world that are helping deliver the goods during the pandemic and where next for autonomous technology...
22/06/2020
Swedish market leader ICA has accelerated the rollout of its ICA Pronto rapid delivery app to support older or more vulnerable people amidst the Coronavirus (COVID-19) pandemic.
15/06/2020
JD.com’s autonomous warehouses, powered by proprietary advanced supply chain technologies, allowed the ecommerce giant to respond quickly to uncertainties and fluctuations in product availability and consumer demands during the COVID-19 crisis. In this report, we explore how advanced technologies have enabled these warehouses to achieve maximum efficiency and accuracy on a massive scale.