United Kingdom store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

25/05/2021
See inside our pick for May’s store of the month, Eataly, London, UK. Be inspired by how the retailer attracts shoppers back into the City of London with its amazing counters, fresh ingredients and open kitchens.
27/01/2021
See inside our pick for January’s store of the month, GRIDSERVE, UK. We look at how the world’s first solely electric forecourt provides a strong retail offer and useful facilities for customers whose dwell time will be much longer than the current refuelling pitstop.
19/11/2020
See inside our pick for November’s store of the month, Morrisons Market Kitchen. We look at how Morrisons is setting new expectations for how to combine an innovative foodservice operation within a compact supermarket format.

Presentations

19/10/2021
In this report we look at Tesco’s latest cashierless store in Holborn, London, and how it is changing the way we shop, and the implications for retailers and brands.
14/10/2021
We visited this recently refurbished local store to see how it meshes the discipline of a symbol group with the entrepreneurial flair of the independent retailer.
08/10/2021
Amazon has opened its first non-food store in the UK, under the Amazon 4-star banner, in the Bluewater shopping centre.
02/09/2021
SPAR Pwllheli and SPAR Nefyn provide inspiration on how to merchandise fresh produce in convenience stores.
19/08/2021
In this store visit report we look at the newly opened store from Russian hard discounter Mere in Preston. This is the first store in the UK and the retailer’s hard discount, no frills offer brings something new to the market.
30/07/2021
We visited three inspirational Boots stores in Edinburgh, UK. Boots recently unveiled new stores in Edinburgh Airport and St James Quarter and revamped its store in the Gyle Shopping Centre. In this report, we highlight 10 standout features that are in line with three of our post-pandemic health and beauty trends for 2021.
27/07/2021
David Charman’s SPAR Parkfoot provides inspiration on how forecourts may look in the future.
14/07/2021
Lidl has remained firmly committed to putting the physical store at the heart of its operations in the UK, despite the significant demand for online services throughout the pandemic. In this presentation we look at how the discounter is continually upgrading its proposition to ensure a better experience for shoppers. We highlight six new in-store features, and how Lidl is championing four of our discount trends for 2021
29/06/2021
Amazon Fresh UK offers a ‘Just Walk Out’ easy-to-shop format with an impressive range of products catering to a range of key convenience missions. In this report we take a deep dive into the products on offer in the Chalk Farm store and review the shopping experience.
15/06/2021
We explore six ways the new Harrods standalone beauty store engages and excites shoppers. We look at mechanics including, it showcasing the latest beauty trends, championing local brands and boosting social media engagement.