Retail and consumer goods industry news

24 August 2021
After a period of comparative inactivity, loyalty programmes are coming back into focus as retailers look to collect data to support long-term growth. However, short-term demands are coming increasingly into focus as retailers look to keep the new shoppers they gained during the pandemic. In this article we look at three schemes that standout and where programmes could go in future. Loyalty sc...
24 August 2021
JD.com reported net revenues of CNY253.8 bn (US$39.3 bn) for the quarter ended 30  June, 2021 , an increase of 26.2% year-on-year (YoY). Record new users in Q2 Highlights of 2021Q2 KPIs (key performance indicators) are: Net revenues: CNY253.8 bn (US$39.3 bn), +26.2%YoY Net service revenues: CNY34.1 bn (US$5.3 bn), +49.2%YoY Annual active customer: 531.9m in the twelve months end...
24 August 2021
Tesco announced it has completed the roll out of its soft plastic recycling scheme, available in all large Tesco stores. Shoppers can recycle their soft plastics, which are not commonly collected by local councils for recycling.   What can shoppers recycle? The soft plastic recycling scheme allows shoppers to recycle: Clear film used to wrap packaged meat and fish Crisps packets ...
24 August 2021
Boots UK announced its new partnership with last mile delivery company, Deliveroo to offer more than 400 health and beauty products, delivered in as little as 20 minutes. Piloting on-demand delivery The partnership will allow customers on Deliveroo to access a wide range of Boots’s health and beauty products including food and drinks options, medicines for minor ailments, toiletries, skinca...
24 August 2021
World Wide Fund for Nature (WWF) in Hong Kong has released its latest ‘Scorecard on Key Areas in Sustainable Seafood Procurement Policy.’  Based on this year’s update, A.S. Watson which operates the PARKnSHOP supermarket chain, tops the rankings among Hong Kong’s retailers based on their sustainability efforts with the seafood selection they are selling. Working with supermarkets for a sustain...
23 August 2021
Target and Disney are rolling-out their store-in-store concept to more than 160 locations, building on the 50+ stores currently featuring the collection. Disney closing standalone stores Target and Disney initially partnered to launch the store-in-store concept in 2019, with over fifty locations open. The expansion will triple the number of Target stores featuring the Disney range, which of...
23 August 2021
In recent weeks there have been operational challenges due to employees being advised to self-isolate. Although absence rates relating to COVID-19 are thought to be falling, broader operational labour and HGV driver shortages are continuing to create challenges for supply chains. This is resulting in lower order fulfilment levels than normal, meaning there is some impact on availability of ...
23 August 2021
WorldFirst, an international business payments provider, has formed a partnership with Alibaba.com, Alibaba’s B2B marketplace, to help UK-based small and medium-sized enterprises (SMEs) bolster their digital presence and expand their sales internationally. Help UK SMEs access Alibaba’s platform and services WorldFirst will help British sellers gain access to the 15 million buyers from over ...
20 August 2021
Variety discounter Poundland has extended its online delivery trial to Nottingham, Leicester, Coventry, Telford, and Sheffield. Growing range too Poundland has expanded its online range to over 3,000 items. Poundland has also launched a new online-only category, which features exclusive items not sold in stores, including Slimfast bars and Yankee Candles. There is a fixed £4 delivery char...
20 August 2021
M&S has provided a trading update for the 19 weeks to 14 August, which shows an improvement in sales. We look at this in more detail, the retailer’s ongoing transformation and its new deal with British Corner Shop. Food revenue +10.8% on 2020/21 Food outperformed expectations, with a strong performance on 2020/21, and 2019/20 at +9.6%. Retail park locations traded strongly, however hospital...