Creating a truly inclusive shopping experience is paramount for retailers to offer the best service to their shoppers. In this article we examine initiatives from around the world, including sensory-friendly environments, redesigns to cater to physical disabilities, and offering child- and pet-friendly solutions. Creating an environment that is sensory-friendly - Michela Kerbaker, Insight Anal...

Following meetings with Canada’s leading grocers and food manufacturers, the government has outlined five steps it will be taking to stabilise food prices, including securing commitments from the leading five chains for aggressive discounts and price freezes. Is this likely to be effective and what other measures are being taken? Grocery retailers’ commitments Canada's major grocery chains ...

I've recently spen time in US grocery stores to see first-hand how retailers in Dallas and Bentonville are bringing their strategic priorities to life. Across the week I spent there, I saw around 40 stores and noticed a lot of similarities across them, ranging from off-fixture displays to food for now options, to healthcare facilities and more. Here are 8 key takeaways from my week of store vi...