Innovation news

07 March 2019
The IGD team spent the last four days in Las Vegas exploring ShopTalk 2019. Based on what we saw, heard, learned and discussed, here’s five predictions for the digitisation of grocery retail; 1) Expect more partnerships and alliances “ Our world is getting too big, too complex, and moves too fast, to go alone ”, stated President and CEO of Ahold Delhaize, Frans Muller, as he explained the...
06 March 2019
Leading US supermarket chain, Albertsons, has partnered with Glympse to provide its ecommerce customers with visibility into the status of their ecommerce orders. Real-time notifications and live map Glympse has developed a location sharing technology that enables Albertsons’ ecommerce customers to opt-in for notifications which will provide them with the real-time status of their grocery d...
04 March 2019
VinMart, a leading retailer in Vietnam, is testing “Scan & Go” feature with a mobile application in 13 stores. Integration with VinID Shoppers need to download the VinID app and be a member to use the new feature. Once the “Scan & Go” feature is selected, shoppers can scan the barcode in the store and see the product information and prices in their electronic cart. Payment can be made upon ...
03 March 2019
We look at Loblaw’s latest initiative to reduce food waste within its stores. Piloting the programme in Quebec Loblaw is partnering with Toronto-based Flashfood, which has developed an app that enables consumers to benefit from deep discounts on surplus food at grocery retailers. The retailer has initially made the service available to customers at nine Maxi stores in Quebec. By the end of ...
27 February 2019
FedEx has launched an autonomous delivery service, the FedEx SameDay Bot. It is collaborating with a range of partners to help assess their autonomous delivery needs. Tackling the complexities and costs of same-day delivery Same-day, hyper-local delivery has come into focus in the US over the last 12 months as retailers aim to optimise their stores as a competitive advantage within the ecom...
25 February 2019
We’ve recently visited stores in San Francisco and Seattle to see how customer-facing technologies are starting to become more common within grocery stores. Customer facing technologies becoming more common While technologies such as AI, robotics and computer vision are being used extensively to power the operating infrastructures of both physical and digital retail, until recently, examp...
20 February 2019
We have been exploring EuroCIS a large trade show, focused on technological solutions for retailers and covering all retail verticals. Here’s what we discovered; Checkout Free Among the many checkout solutions on display at EuroCIS, the most innovative where those seeking to provide a frictionless, seamless shopping experience for shoppers. Three key models are developing: 1. Camera-b...
14 February 2019
Walmart’s Store No. 8 incubator has announced the launch of its second portfolio company, Spatial&. It will focus on the opportunities to create new virtual commerce (V-commerce) experiences. Focused on the opportunities within innovative technologies Store No. 8 was established in 2017 to assess the opportunities for innovative technologies such as virtual reality (VR), artificial intellig...
14 February 2019
CVS Health has launched three new pilot stores in Houston as part of its focus on creating a destination for wellness. Developing a new customer-centric healthcare model The new HealthHUB format has been launched within CVS Pharmacy stores in Houston. Last year, the company outlined plans for a new store format which would offer a range of innovative healthcare services following its $69bn ...
14 February 2019
The amount of plastic packaging used to protect and preserve food and groceries became a very contentious and high-profile topic in 2018. Companies have been working for a long time on developing more sustainable packaging solutions. However, it is an extremely complex and challenging issue. Even so, I continue to see more and more industry activity, public campaigns and regulation on thi...