Innovation news

14 February 2020
Walmart is closing its conversational commerce and ordering by text service, Jet Black. It will apply the learnings from this venture into its core ecommerce business. Membership-based service Jet Black was launched 18 months ago as the first company within Walmart’s Store No 8 incubator. The $50 per month membership-based service enabled members to text in their shopping requests, use Appl...
07 February 2020
7-Eleven is testing a cashierless checkout-free store at its corporate headquarters in Irving, U.S. The 65 sq m / 700 sq ft store is currently available to 7-Eleven employees only. How does it work? 7-Eleven’s cashierless store carries a range of 7-Eleven’s most popular products, including beverages, snacks, food, groceries, over-the-counter drugs and non-food items. The shopping process...
20 January 2020
It’s been almost two years since Amazon Go opened to the public in Seattle. We visited a recently opened store in New York to see how the format is evolving. Over the last two years, the network has grown to 24 stores across four cities, Seattle, San Francisco, Chicago and New York. The retailer has opened in a mix of locations, with a range of different footprints, typically 1,000 to 1,500 sq...
16 January 2020
We’ve been out at NRF’s Retail Show in New York, the largest retail technology event globally. Here’s our view on how the tech landscape is evolving. 1. Technology firms are focusing on helping retailers be better operators Given the scale of the event, technology providers covering the entire supply chain from distribution and logistics through to customer apps and shopper loyalty were pre...
12 January 2020
Speaking at the NRF Retail Show in New York, Microsoft’s CEO, Satya Nadella, outlined the trends shaping retail. Retailers must build their “tech intensity” The importance of data was a recurring theme in a keynote presentation by Microsoft’s CEO, Satya Nadella, to delegates in New York. Describing data as “the demand signal for the world,” he stated that it can help companies to understand...
11 January 2020
Walmart has opened a Neighborhood Market in Miami, Florida which features only self-checkouts. Aiming to improve checkout speed This new development is a first for Walmart in the US, although last year it opened a store in Chile, under the Lider Express banner which was also comprised of self-checkouts only. Walmart plans on assessing the impact on the customer experience, including checkou...
09 January 2020
Following a pilot launch phase last year, Walmart has gone fully operational with its test of Alert Innovation’s Alphabot technology, its automated micro-fulfillment solution. Automating grocery ecommerce picking Walmart initially announced in 2018 that it would partner with Alert Innovation to pilot an in-store robotic picking system for grocery ecommerce orders. The Alphabot technology, w...
10 December 2019
Walmart is a launching a pilot programme with self-driving vehicle company, Nuro, in the Houston market. Nuro also working with Kroger in the Houston market Nuro is one of the leading companies in the autonomous grocery delivery space. Earlier this year, it partnered with Kroger in the Houston market on a similar initiative, building on an earlier test in Scottsdale. Self-driving vehicles c...
22 November 2019
The new concept is being tested in Quincy, Mass at its Retail Business Services' offices. Seamless experience The concept is around 300 sq ft and is called Lunchbox. The frictionless technology allows registered shoppers to scan in, shop and walk out, and offers fresh, healthy options which are available 24/7. This builds on a variety of experimental concepts that Ahold Delhaize has been te...
21 November 2019
Loblaw is extending the range of products that it offers online through the development of an online marketplace. Extended range and supplier partnerships Through this new marketplace, Loblaw will offer an extended range of brands and products across baby, toy, home, kitchen and pet categories. Although the retailer offers a broad general-merchandise offer through its hypermarkets, this wil...