Latest insights

Boots, Edinburgh, UK

We visited three inspirational Boots stores in Edinburgh, UK. Boots recently unveiled new stores in Edinburgh Airport and St James Quarter and revamped its store in the Gyle Shopping Centre. In this report, we highlight 10 standout features that are in line with three of our post-pandemic health and beauty trends for 2021.

H Beauty, Milton Keynes, UK

We explore six ways the new Harrods standalone beauty store engages and excites shoppers. We look at mechanics including, it showcasing the latest beauty trends, championing local brands and boosting social media engagement.

Online + Offline strategies of health & beauty retailers in Asia

We review the importance of Online + Offline (O+O) as a key component of the strategy of Asia’s leading drugstores, along with examples of their key initiatives.

Featured insights

Strategic outlook for Walgreens Boots Alliance

We review Walgreens Boots Alliance’s performance, the impact of COVID-19 on its operations and the progress it is making against its four strategic priorities.

The future of drugstore, health & beauty

In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. 

Strategic outlook for A.S. Watson

We review A.S Watson’s current performance, plus progress against key strategic objectives.

Latest News

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Watsons, the flagship health and beauty banner of the A.S. Watson Group, is partnering with Breast Cancer Welfare Association (BCWA) Malaysia. They will drive together breast cancer awareness through the Watsons Positively Pinktober campaign. It includes encouraging customers to submit their recorded dance using steps from their breast self-examination, as well as discounts on participating products.

More News

Watsons, the flagship health and beauty banner of the A.S. Watson Group, has recently launched over 1,600 Sustainable Choices products in its physical stores as well as online.  It has collaborated with global supplier partners, including Beiersdorf, GlaxoSmithKline, Johnson & Johnson, Kao, L'Oréal, Procter & Gamble, Reckitt, Shiseido and Unilever for this initiative. Products from the Sustain...
Watsons, the flagship health and beauty banner of the A.S. Watson Group, has been voted as the number one beauty retailer in Yi magazine’s 2021 most loved local brands. O+O strategy is key to Watsons’ popularity in China Yi Magazine conducts a survey every year where more than 4,000 people vote for their favourite brands.  Watsons China owes its top ranking in the beauty retailer category to ...
We look at the latest quick commerce initiatives in the US market and what they mean for the broader online grocery channel. GIANT partners with Instacart for 30 minute delivery On the heels of Kroger’s partnership with Instacart for its Kroger Now 30-minute delivery service, Ahold Delhaize’s The GIANT Company is partnering with the on-demand delivery company to offer delivery in as fas...

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Leading drugstore operators in Japan

Many of the world’s leading drugstore operators are based in Japan. This report highlights best practice and the key strategies of Tsuruha, Welcia (AEON), Matsumoto KiYoshi and Sundrug, with landscape and trends considered.