Latest insights

Online trends 2022

For 2022 and beyond, we summarise the key trends for eCommerce and the online channel.

The future of quick commerce

In this report, we explain the different strategies quick commerce retailers will take and the reasons for this. We review our short, medium and long-term predictions. 

Quick commerce: how suppliers can win

For suppliers, quick commerce provides an opportunity to reach new shoppers, particularly younger shoppers in urban locations.

Featured insights

Ecommerce business models

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Eight ways companies are picking online orders

Learn how online orders are being fulfilled and what it means for your business.

Together we can help you solve major challenges and grow your business

Latest News

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Ocado Retail is rolling out a new shopper insights platform for suppliers called Beet Insight.

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Having expanded to a growing number of towns and suburbs in Cambridgeshire, Buckinghamshire and Northamptonshire the Starship/Co-op robot delivery service is now to be launched as a trial in two areas of Leeds, West Yorkshire; bringing the autonomous delivery experience to the north of England for the first time. To operate from the Co-op stores in Adel and Tinshill Using the Co-op’s A...
Coles Group has shaved 30 minutes off its click and collect boot delivery service at its Southland store in Victoria. Largest collection point  The store at Southland, Victoria will have the widest range of items and click and collect ready in 60 minutes. The range for this service is extended to 20,000 products, including items like hot roast chicken. New technologies, such as digital scal...
British food delivery service Deliveroo has closed its Australian business, due to challenging economic conditions. The company announced the closure on Wednesday 16 November and said the decision was effective immediately, with the company website and app disconnected immediately. Source: Deliveroo Is the quick commerce model starting to show signs of strain? Chief operating of...

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

NEW 5-year forecasts to 2027!

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Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.