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Exclusive: an interview with Alibaba Freshippo’s Chief of Staff
In an exclusive interview with IGD, Guo Xuling, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail.
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Asia: opportunities and challenges – collaborating for a better future
In this report we integrate some of the key findings from the 2015 Efficient Consumer Response Asia Pacific conference in Hong Kong, with our view of the future challenges and opportunities for Asia’s exciting grocery market.
Eight digital hotspots in London: using technology to enrich the shopping experience
As grocery retailers are delving further into digital territory, we've tried out some of London’s latest concepts and services to evaluate how they are enriching the shopping experience, and the opportunities that could be unlocked by the grocery industry…
Promotional innovation: Carling
Molson Coors’ beer brand Carling has partnered with travel company Expedia, in a promotional competition ‘Brighton or Barbados’, offering the chance to win a May Day bank holiday getaway.
Mexico: Five key trends - What you can learn from this emerging market giant
In Mexico, we discovered a vibrant grocery retail market with plenty of opportunities, albeit some of them easier to realise than others. Here are five trends affecting Mexico that you should keep on your radar in 2015.
Social and mobile - Five innovations to watch
As mobile grows in influence and social media becomes more sophisticated, personalisation is becoming a key theme. We look at 5 innovations to watch in this space.
Target’s multichannel strategy: meeting the needs of “demanding enthusiasts”
With Target planning for online and digital growth in excess of 40%, we take a look at how it built the case for an aggressive multichannel strategy, placing its customers at the centre of its plans.
Five ways to offer added value
While retailers and manufacturers continue to compete on price, there are companies who are looking to deliver added value for shoppers without cutting prices. We consider five of the levers that are being used to offer added value, which we expect to see more of in 2015 and beyond.
UK retailer strategies in price, promotions and loyalty
We explore the latest strategic developments by the key players to sharpen their position on value and what they mean for suppliers.
'Smile to Pay' takes the pain out of payment
Innovation of the week: Alibaba is developing mobile facial recognition technology to take the pain out of payment
In-store tech: what's cool?
In March 2015, we visited the Retail Business Technology Expo in London. Here are our selected highlights of what impressed us most