Online videos

18/01/2021
In an exclusive interview with IGD, Guo Xuling, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail.

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Presentations

07/08/2020
In this playbook, we explain online wholesale, and provide a 10 point checklist on how you can grow your business. It includes:     A summary of online wholesale customer types  Global B2B online business models        Reasons to prioritise online wholesale                      How an online wholesale order is made             The impact of COVID-19                                                                                  10 key tips, and a one-page checklist                         A summary of future developments
07/08/2020
We review Dairy Farm’s current performance, plus progress against key strategic objectives.
23/07/2020
An in-depth look at Aldi and Lidl UK’s ecommerce development, including factors accelerating and inhibiting their evolution online and shoppers’ changing expectations and behaviour.
23/06/2020
This report showcases five autonomous delivery examples from around the world that are helping deliver the goods during the pandemic and where next for autonomous technology...
22/06/2020
Swedish market leader ICA has accelerated the rollout of its ICA Pronto rapid delivery app to support older or more vulnerable people amidst the Coronavirus (COVID-19) pandemic.
18/06/2020
We look at Walmart's strategic priorities as it aims to become the world's leading omnichannel retailer and build out an ecosystem that is broader than its physical and digital stores.
15/06/2020
We look at Amazon's commercial performance, its strategic priorities for the next five years, and the implications for retailers and manufacturers.
15/06/2020
JD.com’s autonomous warehouses, powered by proprietary advanced supply chain technologies, allowed the ecommerce giant to respond quickly to uncertainties and fluctuations in product availability and consumer demands during the COVID-19 crisis. In this report, we explore how advanced technologies have enabled these warehouses to achieve maximum efficiency and accuracy on a massive scale.
11/06/2020
How retailers can maximise the sales opportunity as consumers switch from eating-out to dining-in during the coronavirus (COVID-19) pandemic. The report includes examples of new innovation from retailers such as Sainsbury's, Musgrave, S-Group, FamilyMart, Ahold Delhaize and Loblaw.
28/05/2020
In this report, we highlight 10 key ways ecommerce will change in the longer-term, and provide you with a checklist of actions to help you prepare.