Post-coronavirus (COVID-19): the longer-term impact and the 'new normal' for ecommerce

Simon Mayhew
Head of Online Retail Insight

In this report, we help you prepare for the future. It includes:

  • Seamless shopping
  • Personalisation
  • Omnichannel loyalty
  • Same-day/ rapid deliveries
  • Direct-to-consumer
  • Micro fulfilment centres
  • Ecosystem retailers
  • Social commerce

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop >