India news and analysis

06 February 2021
Walmart-owned Flipkart has begun to deliver wholesale grocery items to Kirana stores and other small retailers in India. Pilot in Gurugram and service will be rolled out to the rest of India later Flipkart Wholesale, which connects manufacturers with retailers in 23 cities, started with clothing and footwear. With the addition of grocery products in its inventory, Kirana stores and small re...
06 February 2021
BigBasket has reported a 36% increase in its revenue to INR38,180m (US$525m) in FY20 (ending March 2020).  However, with overall expenses increasing 31% to INR44,114m (US$605m) the retailer reported losses of 26%, equating to INR7,099m (US$97m).   Intense B2B competition with the entry of big players Supermarket Grocery Supplies (SGS) operates e-grocery platform BigBasket, which supplies Ki...
23 January 2021
Reliance Retail plans to integrate its own e-commerce app JioMart into WhatsApp, within the next six months.  This would enable 400m users of India’s most popular messaging app to order food and grocery products, without having to switch to another platform. Integration challenges Flipkart and Amazon in India’s online retail market Customers can place their orders on JioMart by adding its W...
21 January 2021
To create a larger and more inclusive rewards ecosystem, Flipkart has recently introduced SuperCoin Pay.  It allows customers to checkout in physical stores through the rewards earned from Flipkart’s online platform.    Wider range of merchants to redeem rewards The launch of the SuperCoin rewards programme in 2019 has been a success, with over 10bn SuperCoins earned by millions of Flipkart...
16 January 2021
Reliance Retail will depart from its previous strategy of directly selling packaged grocery products.  Instead, its e-commerce platform JioMart will soon use Kirana stores as franchise partners to deliver non-perishable grocery items in India.  Kiranas will be leveraged for non-perishable items; Reliance Retail will fulfill perishable goods JioMart will utilise the existing inventory of the...
14 January 2021
As Metro continues its evolution as a company, we round up developments in Spain, France and Romania as it looks to strengthen its operations globally and in the specific countries. Metro to promote digital transformation with Wipro Metro and Wipro have announced a strategic digital and IT partnership ‘ to drive forward the transformation of the Group's IT and to concentrate more strongly i...
12 January 2021
Amazon has discontinued its Pantry delivery service in the US and India, as it looks to offer a clearer, simpler grocery proposition to customers. Launched in 2014 Amazon Prime Pantry launched in the US in 2014, enabling Prime members to order products including non-perishable food, alcohol, personal care and household items for delivery. The aim of the service was to allow shoppers to stoc...
08 January 2021
One of the most common questions I get asked by businesses, is how will my market develop over the next few years. While there remains uncertainty over what the next 12 months will look like, there is a strong sense of optimism that 2021 will be a year to rebuild, but also capitalise on the opportunities that have arisen in the ‘new normal’ across Asia. With this in mind, we have identified five ...
08 January 2021
The Delhi high court recently upheld the proposed merger of Future Retail Limited (FRL) with Reliance Retail Ventures Limited (RNRL), following a challenge by Amazon.  It has also allowed Amazon to continue opposing the merger in appropriate legal forums. Delhi high court clears Future-Reliance deal According to the Delhi high court, the transaction between Future and Reliance did not viola...
17 November 2020
We review Walmart's third quarter performance and the outlook for the business as it prepares for the holiday trading period. Walmart's key numbers Walmart's total revenue in Q3 increased by 5.2% to $134.7bn Operating income increased 22.5% to $5.8bn Sales in its US stores increased by 6.2% to $88.4bn and by 8.3% to $15.8bn at Sam’s Club US comp store sales increased by 6.4%, wi...