USA store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Presentations

16/05/2018
We visited CVS Pharmacy's new drugstore of the future concept in New York designed to enhance the retail customer experience. See how the retailer has created a new focus around discovery zones, healthier food ranges and an expanded beauty offer.
02/05/2018
Lidl entered the US market in 2017 and has been opening a number of stores. We visited one of the latest openings to review how the retailer is adapting its discount format to the market and understand how it is providing a compelling offer for the US consumer.
25/01/2018
We visited the new Amazon Go concept in Seattle to review the technology and core proposition, assess its impact on the future of retail and consider its role in Amazon's ecosystem.
12/12/2017
We visited Boston to see how some of the key trends in the US grocery sector come to life in-store. These included a focus on food service and meal solutions, as well as an increasing amount of space dedicated to health.
12/10/2017
We recently visited the newly opened Whole Foods Market 365 store in Santa Monica to review the changes which have been made to this innovative, value-orientated format, following its re-launch earlier this year. We assess its prospects for the future and what to expect under Amazon’s ownership.
09/08/2017
The best stores we've visited over the last year.
01/08/2017
We visited the new Hannaford ‘store of the future’ concept, which represents a new design for the retailer, providing a wealth of additional conveniences and products.
22/06/2017
This month Lidl opened its first stores in the US. We visited this new discount format to review the retailer's prospects in the market, understand how it has tailored its offer for the US consumer and identify what we expect to see next.
25/04/2017
We recently visited Walmart's latest store of the future concept which brings together a number of shopper-focused innovations designed to enhance the big-box experience.
04/04/2017
We visited this large Meijer supercentre in Illinois, to see how the retailer is successfully adapting its hypermarket format to remain relevant to shoppers.

Videos

27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
21/07/2020
As Walmart Canada looks to implement many of the technologies that have proved successful for Walmart in the US, we look at how the retailer has built its leadership in this area and what else Walmart Canada could draw-on to make a step-change in its business.
20/07/2020
Regionally-based Raley's has launched a new format store centred on transparency, health and education. We take a look inside at some of the key features.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.
04/03/2020
IGD visited one of Amazon’s eight Go units in New York City, in the Chrysler-building.