Winners announced at Retail Industry Awards

Date : 28 January 2021

Nick Gladding

Senior Retail Analyst

Winners have been announced for the 2020 Retail Industry Awards, in a virtual ceremony postponed by the pandemic.

The awards celebrate success across the UK retail sector from the largest multiples to independent convenience store operators. Judging was carried out by an independent panel of judges that included representatives from IGD.

Lidl named Supermarket of the Year

Lidl was awarded Supermarket of the Year and Iceland highly commended. The award follows extremely strong recent performance from the discounter which grew sales faster than any other major food retailer at Christmas.  Lidl’s sales rose by 17.9% in December driven by a 24.8% increase in basket size.  While store openings continue to power Lidl’s growth, the launch of the Lidl Plus app and newspaper coupons are also helping to lift sales. Lidl also took the award for Fresh Flower Retailer, Fresh Produce Retailer and Most Sustainable Retailer Initiative of the Year (Multiple)

Co-op: Convenience Retailer of the Year

Co-op was again crowned Convenience Retailer of the Year, an award it has won for several years. 2020 saw continuing growth in the reach of the Co-op it furthered its ‘Closer’ strategy with store openings building the retailer’s scale and improvements to its range and value positioning boosting its appeal with customer. 2020 also saw significant development of Co-op’s online operations including an extension of its robot delivery trial and partnerships with third parties to boost its reach. Co-op also won Food-to-go Retailer of the Year (Multiple), Multiple Community Retailer of the Year and Trailblazer of the Year.

A full list of winners and video coverage of the awards ceremony is available on The 2021 Retail Industry Awards will be launched in March.


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