Marks & Spencer news

09 June 2021
M&S continues its store renewal programme by extending the 'fill your own' trial to eight more stores. Expanding the refillable grocery range The refillable grocery concept will now be available in 11 stores across the UK, with the latest being introduced in Aintree and Meadowhall. 'Fill Your Own' currently offers over 60 lines of refillable groceries. The retailer is planning on expandi...
26 May 2021
The latest results from M&S show a challenging year for the business as a whole. The retailer reported a pre-tax loss of £201m in the 52 weeks ending 27 March 2021, down from a £67m profit in its previous financial year. The retailer was significantly impacted by the pandemic, with clothing suffering the most. Food fared better, and although operating profit was down, it did see positive like-for...
13 April 2021
We look at the latest news from M&S, including its latest initiative to support British farmers, the expansion of its international online business, and the recent purchase of clothing retailer Jaeger. Supporting British famers M&S has started a new five year ‘Farming with Nature’ collaborative programme to support its Select Farms. The Select Farms brand is part of M&S's Plan A initiative,...
07 April 2021
In our Easter retail execution report we looked at the key themes and featured exciting in-store theatre from around the globe this year. Below are five highlights we took away from the event. 1. Implementing learnings from Christmas 2020 Just like Christmas, Easter is one of the major seasonal events for FMCG. This Easter we saw retailers and brands using learnings from Christmas 2020 to...
25 January 2021
EG Group, whose owners Zuber and Mohsin Issa are in the process of buying Asda from Walmart, has appointed retail heavyweight Stuart Rose as its new chair. Governance structures to be strengthened Rose, a former executive chair of M&S, is currently chair of Ocado, but will step down from this role in May. He will take up the new position at EG Group immediately and will work to develop impr...
05 November 2020
At a time Steve Rowe believes it has become impossible to forecast with any degree of accuracy, M&S outperformed its previous COVID-19 scenario. The retailer's like-for-like food performance remains robust and this divsion's adjusted operating profit also improves. However, significant challenges remain for its clothing & home division, resulting in group revenue declining -15.8% and operating pr...
03 November 2020
Shoppers can book slots in advance of shopping, in a move to enhance the experience and prevent queuing at M&S stores. How does it work? Shoppers select the store they wish to visit through the M&S website They pick a date and a 30 minute time slot On arrival, an in-store host greets them, managing the total number of shoppers in the store at one time Winter-friendly initiativ...
16 October 2020
7-Eleven and Marks & Spencer have partnered Deliveroo to offer customers on-demand grocery delivery in Hong Kong. Over 1,000 grocery products added to Deliveroo Shoppers in Hong Kong will shortly have access to 1,000 (c.200 from 7-Eleven and c.800 M&S) additional grocery products on Deliveroo. The service provider has over 7,000 riders in Hong Kong and can deliver items in as fast as 30 min...
15 September 2020
Ocado's retail revenue grew by 52% in Q3, for the 13 weeks to 30 th August 2020. Driven by average order size In Q3, retail sales grew faster in comparison to Q2 due to demand remaining high versus a “seasonally soft” quarter in Q3 2019. The increase in revenue has been driven by an average order size of £141, up over 30% YoY. Whilst average order size continues to normalise from COVID-...
02 September 2020
M&S products have now exclusively launched on Ocado.com. We take a look at some onsite execution, including M&S shop-in-shop, Fresh Picks, and Dine in for Two. Full M&S food range The partnership with Ocado sees the first time the entire M&S food range has been available to buy online. The range includes 6,000 M&S food products and 800 M&S everyday clothing and home lines. Ocado’s full rang...