Marks & Spencer news

24 August 2020
Marks & Spencer is set to launch a drive-up click and collect service as well as in-store contactless collection, in partnership with Doddle. The services will be available for clothing and home ranges and aim to offer a more convenient journey, and help customers shop with confidence during the pandemic. Digital click & collect trials With its new drive-up collection service, available at ...
18 August 2020
7,000 roles are at risk at M&S, as the retailer reports an improving food performance and relaunch of its value campaign. Streamlining the business M&S is embarking on consultations that is expected to result in 7,000 roles being cut over the next three months. Areas impacted include its central support centre, regional management and UK stores. This comes as a result of a shift in trade...
05 August 2020
M&S: latest shopping innovations New initiatives from the retailer include food-to-go vending, rolling out its checkout-free shopping app, and opening a "store for the new world". M&S also prepares for the Ocado switch-on in September. Trial for food-to-go vending Cherwell Valley is the first M&S site to trial a new vending solution for M&S's food-to-go, reports The Grocer. A second tria...
20 July 2020
Both retailers add new options including recipe kits to their home delivery food box propositions as they seek to serve a broader range of occasions. Morrisons: flexibility and family focus Since launching its essentials food box at the start of the lockdown, Morrisons has continued to add innovative new options to range. While seasonal variations such as the Ramadan box and VE Day celebrat...
20 July 2020
The retailer has started consultations with colleagues in a variety of field and central operations roles, as well as property and store management, as it seeks to speed up its transformation plan. Decision follows different ways of working during the pandemic M&S states its ambition to make three years' progress against its transformation plan in just one year. This involves more flexible ...
02 July 2020
The long-awaited relaunch of Sparks promises shoppers "good things happen every time you shop". Digital-first approach M&S's 7m loyalty programme members will experience the changes next week. Personalisation and instant rewards are at the heart of the new proposition, in a shift away from the previous points-based system which the retailer recognised was overly complex and confusing. M&S c...
04 June 2020
In its latest annual report M&S shares further thinking on coronavirus, its impact on the business including sharpening focus on priorities. M&S Chairman Archie Norman hails 2020/21 as a "lost year" In terms of results, Norman highlights the challenges of depressed demand and trading limitations amid social distancing, forecast to hit its clothing and home business much more severely than i...
20 May 2020
Like-for-like sales up 1.9%, adjusted operating profit up 11.2% to £237m and revenue up 2.1% to £6bn marks a positive year for M&S's food division for the 52 weeks ending 28 March 2020.  Volume-driven growth Volume grew ahead of value for M&S, up 3.3% in the period, a trend which accelerated across the year. This reflects the ongoing work to improve price perceptions, part of the retailer's...
11 May 2020
Marks & Spencer Food partners food-delivery app Foodpanda in Hong Kong, Singapore and Malaysia. Delivery under 30 minutes The partnership will make packaged food and wine available for delivery within 30 minutes in areas near existing M&S Food stores. Foodpanda has developed a grocery delivery service, Pandamart, which has been incorporated into its existing meal delivery app. Shoppers will...
05 May 2020
New locations, beyond BP stores, extend the service to more customers. Additional locations added M&S has extended the list of stores offering deliveries through third party Deliveroo. This service is now available from 142 M&S stores across the country. Over 100 BP forecourts with M&S franchises began offering online deliveries through Deliveroo at the end of March ( read more here ). W...