M&S rolls out shopping reservation slots

Date : 03 November 2020

Laura Jacobson

Head of Insight - RA UK

Shoppers can book slots in advance of shopping, in a move to enhance the experience and prevent queuing at M&S stores. How does it work? Shoppers select the store they wish to visit through the M&S website They pick a date and a 30 minute time slot On arrival, an in-store host greets…
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