Ocado news

19 March 2020
Due to higher demand than can be met, Ocado has announced it will temporarily suspend access to Ocado.com. Temporary suspension The retailer will suspend its service for a few days in order to make some changes in order to better serve customers, with a particular focus on the vulnerable and elderly. Ocado said existing customers with orders will still receive them, with deliveries to mo...
03 March 2020
Market growth for the 12 weeks to 23rd February was +0.7% according to Kantar, up from +0.3% last month. Despite being modest, this was the fastest growth since November 2019. Sales were driven by better performance across the multiples. We look at this and the latest news from the leading retailers in more detail. Sainsbury's strongest performer of the Big Four Sainsbury’s was the best per...
02 March 2020
While Waitrose prepares to ramp up operations and switch shoppers from Ocado to its own online platform, Ocado and M&S answer shoppers’ questions in anticipation of the changes to product range in September. Waitrose: “September offers single biggest growth opportunity for our business”   Currently 150 stores offer the Waitrose.com’s online delivery service, in addition to orders fulfille...
11 February 2020
Online grocery retailer Ocado has announced strong trading results for the year 2019 (52 weeks to 1 st December). Strong Retail performance Ocado Retail (its UK online business) delivered revenues of £1,617.5m compared to £1,466.6m in 2018, a 10.3% increase. That’s down on last year’s 12%, and 2017’s 12.4% year-on-year growth, as Ocado’s order capacity was impacted by the loss of its Andov...
04 February 2020
The start to 2020 saw weak growth in the GB grocery market, with sales +0.3% in the 12 weeks to January 26th, according to Kantar. Once again shoppers committed to Dry January and Veganuary, boosting sales in some areas but not driving significant growth across the sector. We look at this in more detail and key retailers' performance during the period. Volumes continue to fall The slow mark...
04 February 2020
The UK’s Groceries Code Adjudicator (GCA), Christine Tacon, has today (4 February 2020) launched her annual survey, inviting suppliers to share their experiences of trading relationships with major retailers and highlight any issues they are facing. The survey has played a vital role in helping the GCA to achieve progress for suppliers, demonstrating where retailers efforts have improved Code ...
23 January 2020
Following an earlier announcement that it would open a Customer Fulfillment Centre (CFC) in partnership with Ocado in the mid-Atlantic region, Kroger has confirmed that it will be developed in Frederick, Maryland. Six sites announced to date Opening in this location will enable Kroger to target the populous northeast region, including Washington D.C., Baltimore and Philadelphia, with its gr...
07 January 2020
Newly released GB market data from Kantar reveals only marginal growth for the crucial Christmas quarter. Sales in the 12 weeks to December 29th grew by just 0.2%, the slowest rate over Christmas since 2015 and down from 0.5% in the 12 weeks to December 1st. This suggests that trading was particularly disappointing for the four weeks to December 29th. The weak trend is mirrored by Nielsen whic...
13 December 2019
Ocado Retail has announced an increase in retail revenue of 10.8% to £429.1m in its fourth quarter, 13 weeks to 1 st December 2019. Strong basket size Ocado’s average orders per week were up 10.4% to 350,000 orders, with a strong average order value of £104.90. The results come after the announcement earlier this year that Ocado completed a £750m deal with M&S, which sees M&S acquire ha...
10 December 2019
In the 12 weeks to 1st December growth halved from the previous 12 weeks to November 3rd, to 0.5%. Consumers on average made one fewer visit to the shops over the past three months than this time last year. Challenging environment persists Shoppers have been delaying spending in the lead up to the festive season, with a wet November and the uncertainty that comes with the looming election d...