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Sticky changes: our expectations for retail’s pandemic legacies post-COVID-19

Date : 13 July 2021

Stewart Samuel

Director of Retail Futures

Our industry has seen many significant changes as it has experienced the different phases of the pandemic over the last 18 months. While the crisis continues to be active in many regions, and the risk of variants remains high, many countries are moving into the restart and recovery phase. Against…
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