Store visits

See all our store visit videos here.

Presentations

20/02/2020
We recently visited Home Bargains’ flagship store in Liverpool. The branch opened in November 2019 and highlights the retailer’s direction of development, adding more features to widen its offering and broaden its appeal.
11/02/2020
Asda's is testing numerous technologies at Stevenage to improve the customer experience and make the store more efficient to operate. In this report we showcase six technologies - 3D hologram projectors, automated click & collect, availability cameras, a customer engagement intercom, Scan and Go Mobile and high impact digital screens.
07/02/2020
We visited LOTTE’s Geumcheon hypermarket, the retailer’s first smart store, where online and offline are combined for an enhanced shopping experience. It features on-site dining, smart retail technology and a three-hour home delivery service.
06/02/2020
We visited Co-op’s third ‘on-the-go’ store to see the new concepts that Co-op had introduced, particularly the execution of its new partnerships with Yo! for sushi and iSqueeze for self-serve fresh juice
30/01/2020
With a more challenging outlook for specialist natural and organic retailers in the US, Whole Foods Market continues to raise the bar on store design and emphasising its points of difference. We visited its store in Davie, Florida to see how the format continues to evolve.
24/01/2020
Foodmart Primo is the premium supermarket banner operated by PT Matahari Putra Prima (MPPA). This store in an affluent area of south Jakarta serves wealthy families and foreign expatriates by focusing on imported products, the freshest range and a selection of ready-to-eat items.
22/01/2020
We visited the store on its opening day to understand how Metro is flexing its Super C format to adapt to the local environment. We were impressed by the design and the well-tailored assortment. The retailer is also testing a different category layout and wider assortments for organic foods and large pack products.
20/01/2020
Suguo is a retail chain owned by China Resources Vanguard. We visited its flagship store in Nanjing to learn how this unconventional hypermarket reinvents itself in the digital era.
16/01/2020
This Homeplus store in Seoul has recently been renovated. With the new lighting system, improved signage, merchandising and elements of technology, the revamped store is able to better meet shoppers’ needs by making the shopping trip easier and more convenient.
16/01/2020
Morrisons Canning Town is one of the most important and on trend store openings of 2019. An imaginative fusion of urban supermarket and food for now destination, it also pushes boundaries with its sustainability focus.