Store visits

See all our store visit videos here.

Presentations

05/08/2020
David Jones is on a drive to bring an improved premium food offering to Australian consumers. We visited two of its first stores in Melbourne in early 2020; its standalone convenience store in South Yarra and its first store on a BP forecourt in Bayside Gateway, to better understand the offer and what the potential is for David Jones to inject innovation into the Australian convenience sector.
03/08/2020
We look at how Trader Joe's is able to create a unique and exciting shopping environment and stand out in a competitive market.
28/07/2020
Meiyijia is one of the fastest growing convenience chains in China. This report highlights best practice from stores in Guangdong province, with retailer context considered.
27/07/2020
Albert Heijn's new concept supermarket launched in March 2020 during a local lockdown. Explore how it adapted for success amidst the COVID-19 pandemic and how ranging, private label and digitalisation will set it apart in the future.
24/07/2020
Carrefour Poland is investing in its offer by using technology to explore new formats, and by introducing concepts tried and tested in other markets. In 2019, the retailer opened its first unstaffed store, Carrefour Express, and launched its first organic-only store in Poland, under the Carrefour Bio banner. We visited both stores to observe the potential added value they give the Polish market.
23/07/2020
Publix continues to push ahead with the roll-out of the GreenWise Market specialty format. We review one of the latest stores to open as the retailer aims to build a stronger presence in the natural foods segment.
23/07/2020
Ritchies is the largest operator of IGA stores in Australia, we visited its recently refreshed store at Rowville to see how the retailer uses its independent position to drive differentiation.
16/07/2020
Take&Go is an unstaffed store concept set up as a test site for innovative retail solutions by its parent, Poznan-based technology company, Surge Cloud. Two stores were opened by the company in 2019, with plans to develop the 2.0 concept in 2020.
13/07/2020
We spent a morning with the Woolworths Metro team in Sydney in early 2020 visiting its flagship Pitt St Metro store, plus its new and first MetroGo trial store in Strawberry Hills – at just 37 sq m, the smallest store the retailer operates.
10/07/2020
We recently visited the largest Don Don Donki in Singapore. The discounter has created a fun and inspiring shopping environment, while maintaining a safe space for shoppers during COVID-19.