Insights

M&S has unveiled a trial premium tier of its Sparks loyalty programme. The Sparks Plus scheme will see shoppers pay an upfront fee of £120 per year in exchange for benefits said to be worth in excess of £200, including a monthly £10 voucher, unlimited next-day delivery and a free monthly hot drink from M&S cafes. Members will also receive a ‘special gift’, invites to in-store events, double chari...

Tesco Slovakia has stopped printing and distributing regular weekly leaflets. The promotional offers are now available via digital leaflets in the Clubcard app and on the tesco.sk website. The move is expected to save 1,700 tons of paper annually and will also enable shoppers to access more tailored promotions. In a separate move, the retailer has introduced discounts for senior citizens, a re...

Ocado has enjoyed a record Christmas period. The retailer saw sales growth of 15% and orders up by 13% over the five days to Christmas. Ocado has retained its guidance for its 2022 financial year performance, after posting retail revenues of £549.4m, up 0.3% for the 13-week period to 27 November 2022. This was below its initial prediction of mid-single-digit sales growth. Shoppers bought less ...