Technology news

05 February 2021
Every year we track and log thousands on innovations that relate to the food and grocery industry, and at the end of each quarter I do a round-up of the best technology innovations that we have spotted.  In my quarter four round-up of 2020, I picked 25 technology-based case studies from around the world that caught my eye. In this article I focus on five of the 25 case studies that were of par...
04 February 2021
Uber announced it is to acquire alcohol delivery service Drizly in a deal worth $1.1 bn. Integrated into Uber’s system Drizly, which launched in 2021, acts as an online delivery storefront for local alcohol merchants. It operates in more than 1,400 cities across the US. After the acquisition is completed, Drizly will become a wholly owned subsidiary of Uber. Drizly’s marketplace will be ...
03 February 2021
Amazon is rolling out its biometric device, Amazon One, to more of its physical stores. Amazon One allows shoppers to enter the store and pay using their palm. Palm entry and payment Amazon One was launched in September 2020 as a convenient way for shoppers to use their palm to make everyday activities quicker and easier. Amazon One enables shoppers to complete steps like entering a locatio...
28 January 2021
Building on its existing automated micro-fulfillment partnership with Alert Innovation, Walmart is scaling up its programme through engaging with a broader range of partners including Dematic and Fabric. Improving availability, speed and efficiencies Walmart started piloting the micro-fulfillment concept at its store in Salem, New Hampshire, in 2019, using an automated solution in partnersh...
23 January 2021
Reliance Retail plans to integrate its own e-commerce app JioMart into WhatsApp, within the next six months.  This would enable 400m users of India’s most popular messaging app to order food and grocery products, without having to switch to another platform. Integration challenges Flipkart and Amazon in India’s online retail market Customers can place their orders on JioMart by adding its W...
21 January 2021
To create a larger and more inclusive rewards ecosystem, Flipkart has recently introduced SuperCoin Pay.  It allows customers to checkout in physical stores through the rewards earned from Flipkart’s online platform.    Wider range of merchants to redeem rewards The launch of the SuperCoin rewards programme in 2019 has been a success, with over 10bn SuperCoins earned by millions of Flipkart...
21 January 2021
To cope with fewer employees in its stores, Aeon Japan will introduce self-checkouts this year and it has also started using UV-based sanitisers for its shopping baskets. Cost to implement self-checkouts is less than 10% of Amazon’s system Aeon will increase self-checkout registers that can read prices of items that customers purchase, through their smartphone app.  This new system will sta...
20 January 2021
Autonomous, or checkout free, store concepts have been gaining ground over the last few years, with companies piloting different models. This has accelerated since the start of the pandemic as retailers look to develop contactless and frictionless solutions. We highlight four which have recently launched, or are set to make their debut, in North America. 1. CIBO Express, Newark Airport, New Yo...
15 January 2021
Couche-Tard, which operates the Circle K brand globally, has launched a live retail lab store in Montreal featuring an autonomous shopping experience, in partnership with McGill University. Autonomous store experience The lab store has been launched to enable the testing of innovative and frictionless technologies in a live environment. Located on McGill University’s downtown campus in the ...
12 January 2021
Walmart is partnering with HomeValet to pilot online grocery deliveries directly into smart boxes located outside customers’ homes. Temperature controlled, IoT enabled Starting this spring, customers in Bentonville, Arkansas, will be able to receive deliveries from their local Walmart directly into a temperature-controlled smart box. This features an IoT (Internet of Things) enabled platfor...